Data is the basis for us to provide an excellent service. However, our most important asset is the trust of our customers. Protecting customer data and information and using it only as our customers expect and as required by law is our top priority. Therefore, it goes without saying that we comply with the legal provisions on data protection. Furthermore, it is important to us that you always know when we store which data and how we use them.
Data protection information according to GDPR 2018
The protection of information related to you, such as your name, your telephone number and your e-mail or IP address (so-called "personal data") is important to us. Therefore we operate this website and the services offered by us on it in accordance with the valid data protection laws, in particular the EU data protection basic regulation (DS-GVO) and the Federal Data Protection Act (BDSG).
Below you will find an explanation of how we handle your personal data in this context.
A. General information
I. Responsible for the data handling within the scope of this website and, if applicable, its representative
Natuvion GmbH, represented by the managing directors Dr. Thomas Bornemann, Patric Dahse and Holger Strotmann
Phone +49 6227 73-1400
Fax +49 6227 73-1410
E-mail [email protected]
II. Contact data of the data protection officer
Mr. Sascha Kuhrau, Schulstr. 16a
Phone 09155 - 283 30 94
Email: info ät ask-datenschutz.de
III. Processing purposes and respective legal basis
1. provision of this website; communication with us
The provision of this website (including the functions) requires the handling of personal data, such as the IP address for calling up the contents displayed on this website, for requests made by you or in our online service areas.
1.1 You also have the opportunity to contact us via our contact form or other communication options (e.g. e-mail, live chat). For this purpose, we collect the personal data that you make available to us.
When you visit our websites, our web servers temporarily store each access in a log file. The following data is recorded and stored temporarily until it is automatically deleted:
- IP address of the requesting computer
- Date and time of access
- Name and URL of the retrieved data
- Amount of data transferred
- Message as to whether the retrieval was successful
- Identification data of the browser and operating system used
- Web page from which access is made
This data is only collected for data security purposes and to optimise our website. Any other evaluation of the data, except for statistical purposes and then generally in anonymous form, does not take place. No personal surf profiles or the like are created or processed.
1.3 The handling of your personal data for the provision of this website and for communication takes place on the basis of our legitimate interest. For the provision of this website it is technically necessary that we process certain personal data (e.g. the IP address). For your communication with us, it is necessary that we process the personal data that you make available to us.
1.4 Within the scope of the necessary balancing of interests, we have weighed your interest in the respective confidentiality of your personal data and our interests in the provision of this website and the establishment of contact with each other. Your interest in confidentiality withdraws in both cases. We may not otherwise provide this website to you or respond to your contact request.
2. Online service and data use
You can register on this website for our online service and use it afterwards. For this purpose, we collect the personal data that you make available to us.
The handling of your personal data within the scope of the online service takes place for the initiation, execution and processing of the corresponding usage contract.
You can register on our website for our newsletters by giving your consent. Your consent is the legal basis for our data processing. You can revoke your consent at any time with effect for the future.
We process your user name, first name, surname and e-mail address for the respective registration.
4. advertising consent
If you give us your advertising consent, we will handle your personal data for our own advertising purposes.
Your declaration of consent is the legal basis for our handling of your personal data in this regard. You can revoke your consent at any time with effect for the future.
5. online application
You can apply online via our website by e-mail. For this purpose, we process the personal data that you make available to us as part of your application. The handling of your personal data takes place for the initiation of the corresponding employment contract.
IV. Recipients or categories of recipients of personal data
We use service providers to provide our website (including the functions) and within the scope of our services. For this purpose, we transmit personal data to them. These service providers are contractually obliged by us to exercise the same care in handling personal data as we ourselves.
V. Criteria for the storage period of personal data
We delete your personal data if the respective purpose of storage no longer applies and no legal regulation requires storage. Statistical evaluations are only carried out in anonymous form.
VI. Your rights as a data subject
In principle, you have the right to information about the personal data concerning you as well as to correction or deletion or to restriction of the processing. In addition, you have the right to object to further processing and the right to data transferability. You can revoke your consent at any time with effect for the future. Please contact our data protection officer.
They also have a right of appeal to a data protection supervisory authority.
B. Special information
We use appropriate technical and organizational security measures to protect your personal data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.
The Internet is generally regarded as an insecure medium. In comparison e.g. to the telephone line, the transmission of data on the Internet can be more easily intercepted, recorded or even changed by unauthorized third parties.
We guarantee the confidentiality and security of your personal data in the following ways
- we use your personal data, as far as you communicate them to us via our website or in the context of e-mail communication, only for the fulfilment of your wish or request,
- our employees are bound by confidentiality obligations,
- our safety precautions correspond to the state of the art to an appropriate extent,
- our systems are regularly checked for security so that we can provide lasting protection against possible damage, loss and access to data held in our possession,
Our data protection officer also ensures compliance with the "data protection declaration".
II Automatically collected information
2. Use of tracking cookies for advertising purposes
This website works together with external performance advertising networks for the advertising placement and optimization of own advertisements. As part of the tracking services, cookies are stored on end devices of users who visit or use websites or other online offers of its customers to document transactions. These cookies serve exclusively the purpose of correctly allocating the success of an advertising material and the corresponding billing within the framework of the advertising network. Personal data will not be collected, processed or used. A cookie only contains information about when a particular advertising medium was clicked on by a terminal device.
3. Use of HubSpot
We used the software of Hubspot Inc. (hereinafter "Hubspot"), in particular the online subscription service, which includes the following: Hubspots Analytics, Hubspot Pixel, Hubspot Appstatic and Hubspots Collected Forms. These services are provided by Hubspot scripts and the Hubspot API. An API is an Application Programming Interface (A-P-I) to connect our service to Hubspot. Scripts are small programs, some of which are responsible for executing the above functions.
We use Hubspot's online subscription service. This enables us to create marketing websites on Hubspot Inc. servers. Visitors to these websites can find out more about our company, download content and provide their contact information or other demographic information. This information is stored and managed on the servers of Hubspot Inc. service providers. This information will be used to contact you if you are interested in our services. Hubspot enables us to better coordinate our marketing, analyze data (similar to Google Analytics, see below) and generate leads. HubSpot collects data in accordance with our instructions and has no direct relationship with you and your personal data being processed.
a. Cookies by Hubspot
We use Hubspot cookies to analyze trends, manage our website, track user movements around the website and collect demographic information about our users in its entirety.
We use "cookies" to personalize your online user experience. A cookie is a text file that is stored on your hard drive by a web server. Cookies do not run programs on your computer and do not store viruses there. Cookies are assigned exclusively to you and can only be read by a web server in the domain that issued the cookie to you. One of the main purposes of cookies is to provide you with time-saving, practical functions. Cookies are used to show the web server when you return to a specific page.
b. Log files by Hubspot
We use log files from Hubspot. We may collect demographic information such as your zip code, age, gender, preferences, interests and favorites. We use log files that are not linked to your name or other personal information. We also automatically collect information about your computer hardware and software. This data may include the following: Your IP address, browser type, domain name, Internet Service Provider (ISP), the files viewed on our website (e.g. HTML pages, graphics, etc.), the operating system, clickstream data, access times and addresses of websites from which you accessed our website. This data is used to compile general statistics regarding the use of our website.
c. Pixel by Hubspot
We use a software technology from Hubspot called Pixel. Through the pixel we can find out what content is effective to better manage the website and our services. Pixels are tiny graphics with a unique identifier. Their function is similar to that of cookies, and they are used to track the online movements of web users. Unlike cookies, which are stored on a user's computer hard drive, pixels are embedded invisibly on web pages or in e-mails and are about as large as the dot at the end of this sentence. We use pixels in our HTML-based emails to track which emails have been opened by the recipients. This enables us to measure the effectiveness of certain communications and our marketing campaigns. We combine the data collected by pixels in e-mails with the personal data of our customers. If you wish to unsubscribe from these e-mails, you can do so at any time by opting out. If you have any questions, please write to us.
We use mobile analysis software from Hubspot to analyze the functionality of our mobile apps on your mobile device. This software can collect information such as how often you use the app, what events occur in the app, total usage, performance data, and where the app was downloaded from. In addition to the information we collect on our websites, we may also collect your location, device model, device version, device ID ("UDID"), operating system version when you use our mobile apps. We may link information that we store in the analytics software to personal information that you submit in the mobile app. This helps us to improve our services for you and to optimize our marketing, our analyses and the functions on our website.
e. Live chat feature
This website uses live chat software from Hubspot. Cookies" are used for this purpose. These are required to enable a personal conversation in the form of a real-time chat on this website.
We use Facebook Connect and Facebook Custom Audience from Facebook Inc. (Facebook). Facebook Connect provides us with the login information to register for services on our site, such as last name, first name and e-mail address.
Facebook Custom Audience uses the so-called "Facebook Pixel". A pixel is included on the website. This allows Facebook to analyze your online behavior. For example, if you put a laptop in the shopping cart and cancel the purchase process, Facebook receives this information. The website operator can then use this and other information and so-called lookalikes (other Facebook users who resemble the user) to address you specifically on Facebook and may possibly move you to make a purchase with a targeted advertisement.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the relevant rights and setting options for the protection of users' privacy, can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/
5. Use of Google Analytics
We use Google Analytics, a web analysis service of Google Ireland Limited ("Google"). Google Analytics uses "cookies", which are text files placed on your device, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization, however, Google will reduce your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area beforehand.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set which prevents the collection of your data on future visits to this website: Under this link you can deactivate Google Analytics. https://tools.google.com/dlpage/gaoptout?hl=en
We continue to use Google Analytics to evaluate data from double-click cookies and AdWords for statistical purposes. If you do not want this to happen, you can disable it from the Ads Preferences Manager.
6. DoubleClick by Google
"DoubleClick" is a service of Google.
You can also disable DoubleClick using the following options: https://support.google.com/ads/answer/2662922?hl=en.
Further information about DoubleClick: https://policies.google.com/technologies/ads?hl=en
7. Use of blog functions
In our blog, where we publish various articles on topics related to our activities, you can make public comments. Your comment will be published with your username. We recommend that you use a pseudonym instead of your clear name. User name and e-mail address are required, all other information is voluntary. If you make a comment, we continue to store your IP address, which we delete after one week.
The storage is necessary for us to be able to defend ourselves against liability claims in cases of possible publication of illegal content. We need your e-mail address in order to contact you if we should object to your comment as unlawful.
The legal basis for this is, on the one hand, the contract of use and, on the other hand, our legitimate interest in the use of your personal data. Your interest in confidentiality withdraws, otherwise we would not be able to provide this function.