Transformation Study 2025
How to make your IT transformation a succees
Exclusive insights from over 900 IT decision-makers worldwide
Get the study results nowYour contact details
909 IT leaders. One study. Invaluable expertise.
Curious how companies are really succeeding in moving their data and processes to modern, high-performance IT systems?
The 2025 Transformation Study has the answers. In collaboration with NTT Data Business Solutions, we surveyed more than 900 IT decision-makers across 14 countries to uncover what drives success in today’s digital transformation projects.
Now in its fourth edition, the study once again offers honest, behind-the-scenes insights from real-world IT transformation initiatives — including the highs, the lows, and the lessons learned along the way.
Was sind die Treiber einer IT-Transformation?
Wie lief die Vorbereitung und was sind die Rahmenbedienungen bei Zeit & Budget?
Worauf kam es bei der Umsetzung an und was waren Stolpersteine?
Was sind die Erfahrungen? Lief alles nach Plan?

Was würden Unternehmen in Zukunft anders machen?
Key questions answered by the study include:
What are the key success factors?
What challenges had to be overcome?
What role does AI play?
We deliberately focused on what had proven effective. The hybrid approach was the right balance between innovation and efficiency for us.

AI is a real game changer in data migration: Our projects show that it can reduce effort and costs by up to two thirds – while improving data quality by as much as 40 percent.

Those who invest early in high-quality data migration gain more than just system clarity – they lay the foundation for training and applying AI strategically using real, organically grown data.

IT transformation is not a one-time project, but an ongoing journey.

Key findings from the 2025 Transformation Study
-
The introduction of new technologies such as AI is the main driver of IT transformations in 2025
While short- and medium-term goals such as “organizational adjustments” and “cost reduction” topped the list in previous editions of our Transformation Study, 2025 marks a clear shift: companies are now focusing on future readiness through innovation.
-
Poor data quality remains the biggest transformation hurdle
For the fourth year in a row, data quality ranks among the top three stumbling blocks in transformation projects – and at the same time, it remains one of the most critical success factors.
To tackle this challenge from the very beginning, intelligent analysis tools like DCS Analyze can make all the difference.
-
IT transformation is not just an IT matter
Anyone involved in transformation projects knows that change management is a critical discipline. What hasn’t come through as clearly in previous editions of the study, however, is this: There’s one aspect of change management that clearly demands special attention — communication.
-
Greenfield migrations and vendor changes drive up costs
We didn’t just ask whether projects stayed on track — we also wanted to know if they stayed within budget. The results are clear: greenfield migrations and switching vendors come with higher risks, but they also offer greater potential.
Who the study is for
This study is designed for organizations preparing for or currently undergoing an IT transformation. Across 76 pages, it presents key trends, developments, and practical recommendations drawn from real-world transformation projects. The insights are based on extensive data collected from a wide range of industries and countries — spanning Germany, the U.S., Scandinavia, Eastern Europe, and beyond.