How do you ensure GDPR compliance of your systems in the best possible way? This is the question of utmost importance to your organization when your company processes personal data. With more than 15 million customers, Vattenfall is one of the largest energy providers in Germany. To protect the data privacy of its customers and to reduce the company’s exposure to risk in this context, Vattenfall decided to implement SAP Information Lifecycle Management (ILM), the SAP standard framework for data protection and data management.
The objective: when the customer relationship ends, customer system data must be deleted depending on retention period requirements. Read our success story to find out what is crucial to the success of such a project, how individual requirements were taken into account when locking and deleting data, and how Natuvion ultimately enabled Vattenfall to operate ILM independently.