Electronic Invoicing to end Customers


Tailor-made Natuvion add-on for SAP for Utilities – ECI (Electronic Customer Invoice)


Sending the end customer invoice in electronic form for the B2B and B2C customer segments is an important component in meeting customer needs for modern communication with your energy supplier. To manage and control this communication channel directly and historically from SAP for Utilities, Natuvion has developed and implemented the add-on ECI (Electronic Customer Invoice). In addition to flexible control of the shipping type, customer-specific formats can also be stored and managed here.

The ECI includes the following scope of services:


Seamless integration into SAP FICA Contract Accounts Receivable and Payable

Support of various electronic formats

Output eInvoice independent of implemented invoice forms

Flexible dispatch control (iDoc, csv with / without PDF coupling...)

Aggregation and grouping options

Complete logging and options for subsequent shipment

Option of aggregated payment of the customer via AVIS


Activation and creation of electronic invoices

The ECI solution can be integrated into your SAP Utilities Standard without modifications and can be adapted and extended to the individual needs of users using a separate customizing and user exit concept. The add-on is delivered as a delivery package in a separate namespace for your system. The final customizing and the necessary adjustments take place directly in the customer system. After a short briefing with Natuvion, the add-on can be handed over completely to in-house experts. A typical implementation and commissioning times for customer projects are 4 - 8 weeks.

Questions, suggestions or feedback? We are looking forward to it!