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Complex migration with minimal downtime

Case Studie

 

Erfolgreiche H4S4 Migration bei Stadtwerke München mit Unterstützung von Natuvion


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Utilities | Louisiana, Houston Texas 

NRG Energy is a leading energy and home services company powered by people and its passion for a smarter, cleaner, and more connected future. A Fortune 500 company operating in the United States and Canada, NRG delivers innovative solutions that help people, organizations, and businesses achieve their goals while also advocating for competitive energy markets and customer choice. NRG serves 7.5 million customers.

Further information is available at www.nrg.com 

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Über die Stadtwerke München

Umsatz: 9.672 Mrd. Euro

Industrie: Energie

Produkte | Services: Strom, Gas, Wasser, Bäder, Elektromobilität,
Photovoltaik, Telekommunikation

Natuvion Leistung: Conversion auf HCM für SAP S/4 HANA

Challenge
  • Migration of a very large database (approx. 28 TB).

  • Consolidation of multiple systems following several acquisitions.

  • Strict project timelines driven by a Transition Services Agreement (TSA).

  • Minimal downtime requirements while maintaining uninterrupted business operations.

Solution
Result
  • Reduction of downtime from 18 to 13 hours.

  • Complete and secure migration of all business-critical data.

  • Database size reduced from 28 TB to 4.21 TB.

  • Improved system performance and scalability.

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Objective

Following several acquisitions, NRG Energy aimed to establish a stable, high-performance, and consolidated system landscape. The existing National Retail Platform was to be modernized and migrated to a future-ready technological foundation. To achieve this, the company planned the migration from an Oracle database to a Suite on HANA database, consolidating all customer activities into a single centralized instance. In addition to increasing operational efficiency and creating synergies, a key objective was the substantial reduction of the rapidly growing database size in order to sustainably improve overall system performance.

 

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Industry:

Utilities

Key service:

Near zero downtime (trigger) suite on HANA Migration

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Project approach:

Near zero downtime with Natuvion DCS

Project duration:

13 hours

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Source system:

Oracle source database

Target system:

Suite on HANA (SoH) database

Detailed project overview

High complexity under strict time and availability constraints

The implementation of this initiative presented NRG Energy with significant challenges. In particular, the combination of extremely large data volumes, a complex system landscape, and stringent timeline requirements placed considerable pressure on the project. At the same time, uninterrupted business operations for millions of customers had to be ensured throughout the migration process. Compliance with contractual obligations under a Transition Services Agreement (TSA) further intensified the demands regarding timing, precision, and execution reliability.

Step-by-step toward a seamless migration

To address these complex requirements, NRG Energy partnered with Natuvion and adopted a near-zero downtime approach powered by the Natuvion Data Conversion Suite (Natuvion DCS). Thanks to the solution’s high degree of automation, large data volumes could be processed efficiently while accelerating typical transformation activities. During system runtime, the migration was prepared using the SAP Database Migration Option (DMO). During the actual downtime window, specialized procedures such as trigger-based data synchronization, data classification, and waving mechanisms were applied. This approach was complemented by multiple testing and validation phases, including a full-scale rehearsal, enabling risks to be identified early and ensuring optimal preparation for the final migration.

Successful migration with only 13 hours of downtime

The project was successfully delivered and exceeded the original expectations. All data was migrated completely and securely with minimal impact on ongoing business operations. Particularly noteworthy was the significant reduction of the planned downtime, as well as the substantial decrease in database size. As a result, not only was overall system performance improved, but a scalable and future-proof IT landscape was established to effectively support continued business growth.

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Download the full success story as a PDF

Th e proposed 18-hour downtime was already very ambitious and we were really impressed that Natuvion achieved the migration even faster than planned. Th e migration and smaller database will definitely help our business performance while supporting our growth and M&A plans going forward.
Kalim Tippitt
IT senior director, NRG Energy

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Rainer Euchermann

Rainer Euchermann

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