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Future-ready with SAP S/4HANA Utilities

Case Studie

 

Erfolgreiche H4S4 Migration bei Stadtwerke München mit Unterstützung von Natuvion


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Utilities | Courbevoie, France | approx. 96,400 employees (2022) | EUR 93.9 BN revenue (2022)

ENGIE is a global reference in low-carbon energy and services. With its 96,000 employees, clients, partners and stakeholders, the Group strives every day to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions. Inspired by its purpose statement, ENGIE reconciles economic performance with a positive impact on people and the planet, building on its key businesses (gas, renewable energy, services) to offer competitive solutions to its clients.

Further information is available at www.engie.com 

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Über die Stadtwerke München

Umsatz: 9.672 Mrd. Euro

Industrie: Energie

Produkte | Services: Strom, Gas, Wasser, Bäder, Elektromobilität,
Photovoltaik, Telekommunikation

Natuvion Leistung: Conversion auf HCM für SAP S/4 HANA

Challenge
  • Migration of a SAP IS-U system evolved over more than 20 years, comprising approximately 40 TB of data.

  • Identification and transformation of more than 10 million customer data records.

  • Maximum allowable business downtime of 40 hours.

  • Consideration of complex special cases and customer-specific custom developments.

Solution
  • Deployment of the Natuvion Data Conversion Suite (DCS) to accelerate analysis and migration activities.

  • Selective data migration based on a standardized ETL approach.

  • Iterative test migrations to continuously optimize data quality and system performance.

  • Expansion of the infrastructure with additional server and storage resources.

Result
  • Successful migration delivered within the planned timeline and budget.

  • Business downtime limited to less than 40 hours.

  • 100% migration rate achieved.

  • Creation of a future-ready SAP S/4HANA Utilities platform to support further transformation initiatives.

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Objective

After more than 20 years operating on SAP IS-U, ENGIE faced the strategic decision to modernize its existing system landscape and migrate key parts of its customer portfolio to SAP S/4HANA Utilities. The primary focus was the complete B2B business, which needed to be migrated within just ten months, including five years of historical data. At the same time, business downtime could not exceed 40 hours.

Against the backdrop of SAP maintenance ending for existing systems from 2027 onwards, ENGIE aimed to realign its platform strategy and establish the technological foundation for future business requirements. Together with Tata Consultancy Services (TCS) and Natuvion, ENGIE therefore chose a selective data migration approach to SAP S/4HANA Utilities.

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Industry:

Utilities

Key service:

Conversion to SAP S/4HANA Utilities

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Project approach:

Data Migration with Natuvion Data Conversion Suite

Project duration:

10 months

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Source system:

SAP IS-U system

Target system:

SAP S/4HANA Utilities

Detailed project overview

Complex data migration under strict time and performance requirements

The greatest challenge of the project was the complexity and scale of the existing SAP IS-U environment. The historically grown system contained approximately 40 TB of data and more than 10 million active customer records. Within this landscape, all relevant B2B data had to be identified, classified, and prepared for migration.

In addition, customer-specific scenarios and existing custom Z-developments had to be transferred into the new system environment. A particularly critical aspect was the combination of massive data volumes and highly restrictive downtime requirements. Early project phases already demonstrated that standard migration procedures alone would not be sufficient to complete the migration successfully within the required timeframe.

Extensive test migrations, performance optimizations, and infrastructure enhancements were therefore necessary to ensure the required stability and migration speed.

The international collaboration between project teams located in Germany, France, and India further increased the organizational complexity of the transformation project.

Standardized ETL approach accelerates migration

To achieve the ambitious project objectives, ENGIE, TCS, and Natuvion implemented a selective data migration based on the proven ETL approach (Extract, Transform, Load). Already during the analysis phase, DCS Analyze was used to efficiently identify relevant data and significantly accelerate project preparation.

In joint workshops, the project partners defined all functional and technical migration rules. Subsequently, the Natuvion migration team leveraged the Natuvion DCS to execute the technical extraction, transformation, and migration of the data into the new SAP S/4HANA Utilities environment.

Through iterative test migrations, both system performance and data quality were continuously optimized. At the same time, the system landscape was strategically expanded with additional server and storage resources to achieve the required migration throughput.

The entire approach was supported by Natuvion’s professional Project Management Office (PMO) as well as close collaboration with ENGIE’s business departments and SAP Basis teams.

Time, budget and quality targets successfully achieved

The migration of ENGIE’s B2B business was successfully completed within the planned timeline and budget. Despite the enormous data volumes and additional test cycles, business downtime remained below the predefined limit of 40 hours. As a result, the entire relevant customer portfolio was successfully migrated to SAP S/4HANA Utilities.

With the new platform, ENGIE now benefits from a modern technological foundation capable of supporting future business requirements and unlocking additional advantages of SAP S/4HANA technology. Particularly noteworthy is the achievement of a 100 % migration rate.

Building on the success of the project, ENGIE is already planning the next transformation phase: the migration of approximately 400,000 additional SME and B2C customers to SAP S/4HANA Utilities – once again in collaboration with TCS and Natuvion.

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Download the full success story as a PDF

Migrating a table with more than 7 billion entries from A to B within a few hours can make you break out in a cold sweat. But the task was mastered with flying colors by everyone involved. Despite the time, language and cultural barriers that the project members from France, Germany and India faced on several occasions, the jointly declared goal was to complete the project to the highest level of customer satisfaction. This was absolutely achieved with a 100 % migration rate.
Jerome Horvilleur
S4EC Program Director, ENGIE

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Get in touch with our SAP S/4HANA Utilities expert

Tim Tänzer

Tim Tänzer

Solution Advisor

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